Returns & Exchanges
At Blue Ruby, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy on all unworn items with original tags attached. Our streamlined process ensures that if a piece doesn't fit your style, getting a refund or exchange is effortless.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging and include all original tags and the printed return authorization slip.
Ship It Back
Affix the prepaid shipping label provided in our portal to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing